Everyone really liked Phillip and enjoyed the course.”, “I liked that fact that we were kept busy – it never got boring.”, “Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. Most of our training materials and courseware packages have been tried and tested and successfully delivered to professionals from senior managers to frontline employees. Training in communication skills is important to all … Each training program is logically structured into standalone modules each focusing on a specific topic for ease of customization, addition  or incorporation into your own existing course materials. My team really respected her and had nothing but positive things to say about her.”, “Thank you for yet another great presentation. (The Power Point game is fully customizable and can be used to create similar review games for other training materials and courses). We all got a lot out of the training and hope to have him back again for follow up.”, “Laurie McIntosh brings her personal experience into the training which was invaluable.”, “Pamela was amazing and extremely personable. For the better part of every day, we are communicating to and with others. The exercises included in the package were exciting and were well liked by the participants. Learning about my own communication style was invaluable and I truly believe that I am going to use this information for the rest of my professional career.”, “I’m usually quiet in group discussions, but I enjoyed this course so much, I participated quite a bit.”, “Stefanie was upbeat, engaging, and relatable. As part of your training program, we will modify content as needed to meet your business objectives. Who offers this in an interactive seminar format. Understand how preconceptions and limited perceptions interfere with communication. This interpersonal communication course is designed for those who want to hone their people skills and improve their ability to work with others. The materials are going to save me hours of work as I prepare new training courses. Content: Meaning of Communication Skills … The executive team and I have literally had people coming up to us all week talking about how excited they are for the future, how they believe in where we are headed, and thanking us for what’s being done. I can’t thank you enough.”, “Thank you Kate, Chris, and Kathy! He was fantastic, and I have received great responses from the participants about the training!”, “Thank you again for working with us last week. I highly recommend Shawn and this course, ‘How to Interview and Hire Well’.”, “Both sessions went great. Thank you both for a great experience!”, “Pamela is awesome. All Rights Reserved. A partner who will ask questions about your goals and objectives. Code and Content of Communication Skills 3. Communication skills are some of the most broadly-applicable and impactful talents you can develop. Meaning of Communication Skills 2. Suggest language for … The change in the leadership team’s behavior, even since just last week, is noticeable. She really shared her talents and experience freely, and provided what was needed to reset our team dynamics.”, “I have been in several training sessions, and I have to say this has been the best one. Communication skills are essential for all major tasks in the workplace, from understanding employees’ concerns and requests to ensuring that objectives are clear. As a manager, it will be easy for you to take charge of developing your team and deliver the training program yourself or through a professional trainer. During the third segment of this course, we will explore the ways people communicate without uttering a word. function EJEJC_lc(th) { return false; } It was truly an effortless experience for us!”, “A pleasure doing business with Business Training Works on our seminar.”, “Phillip was a great presenter. Modeling appropriate communication skills is a great way to show children (and teenagers) how people use kind communication … Even if you are delivering training for the first time, our training materials will guide you step by step. Unlike many other internet sites who have hundreds of ineffective canned packaged courses, our targeted soft skills topics have been very carefully developed targeting specific skills and attitudes using innovative training models and hands-on activities. The Fully Customizable Training package includes: Group exploration and facilitator-led discussions. He’s a very talented and engaging trainer, and he was able to get even our toughest employees to participate. Who offers a communication skills workshop for groups? The workshop is very well constructed, in a logical sequence and the content encompasses all the latest ideas and research. Participants benefit from interactive activities that reinforce the content and making learning fun. Elizabeth T., Assistant Professor, Baylor College of Medicine, Training Participant, Major US Insurance Company, Kelly D., Training and Development Program Specialist, Major US Insurance Company, Irene R., International Business Development Coordinator, Zippo Manufacturing Company, Moneke K., Administrative Coordinator, USPS, Saba B., Project Coordinator, Peel Addiction Assessment & Referral Centre, Carole M. Manager, Laboratory Inspection Training Program, Cement and Concrete Training Laboratory, Valerie R., Employee Training Specialist, U.S. Department of Justice. This part of the course begins with a discussion of how and why messages get misconstrued. Lauren L., Instructional Designer, Chick-fil-A,Inc. Types of communication Lesson 3. He got rave reviews from the participants.”, “The course has been tremendously helpful to my staff, and I am very grateful for Regina’s knowledge and generosity. To find out more about our course material packages , please take a few minutes to read our frequently asked questions or take a look at our testimonials page and read what trainers, consultants, leaders and business professionals who used our training materials said. We sincerely appreciated all of Stefanie’s hard work delivering a quality presentation to a diverse group of individuals.”, “Thomas Farley’s facilitation of the storytelling module was very engaging and effective. We also travel to Africa, Australia and New Zealand, Asia, Canada, Central America, Continental Europe, the Middle East, and the United Kingdom. For example, we have courses specific to the retail industry such as, To find out more about our course material packages , please take a few minutes to read our, 3 complete professional sales training programs, 5 complete professional sales training programs, 4 complete professional Call Center training programs, 4 complete training packages for one low price, Creative Problem Solving and Decision Making. We also provide a high impact PowerPoint slide deck and a comprehensive Reference Workbook for participants. We recommend her every time. Participants will identify their individual communication strengths and challenges. Models of communication … Learn how to communicate more effectively at work and achieve your goals. Deliver fun, effective and professional trainings easily! Myla was wonderful and our team really appreciated the opportunity to work with her.”, “The course was high-quality, first-class, first-rate, superior, fine, excellent and hence forth. The Communication Skills Training Materials offered by Skills Convergedfocuses on core concepts vital to successful communication such as Styles of Communication, Effective Listeningand QuestioningSkills, Assertiveness, Empathy … The additional activities provided are very extensive and should prove useful once I have had time to explore them fully. I learned to approach patient care differently seeing patients as different and not “difficult.” I took away key points and different strategies to use in my interactions with patients, just a matter of finding the time to make adjustments and implement these changes.”, “I LOVED Kate. We were all engaged in the topics. You can easily customize, personalize and tailor each training course material package to match your training objectives and the training needs of your audience. Charles’ way of teaching was pleasant, exceptional, superb, and commendable. “WOW – where do I begin!? Participants will engage in an exercise called “Rephrasing for Better Relationships” during which they will learn how to reword blunt phrases so that messages will be better received by those listening. It takes patience, empathy, attentiveness, and at least two people to work toward meaningful communication. I have purchased the time management package and I found it really easy to customize to meet my training requirements. Shane S., General Manager, Aero-Flite, Inc. Jim D., Plover Plant Manager, Ingredion Inc. Helen J., Mission Systems, Collins Aerospace. Communication between departments and team members is essential for productivity, collaboration and accountability. Offer suggestions for improving listening skills. Trainers who used our courseware and training materials were able to provide accelerated learning solutions that engaged all types of learners. let the other person know that you are listening to what she is saying.. To understand the importance of this, ask yourself if you've ever been engaged in a … I took so much with me to apply to my job responsibilities that will enhance my thinking as I resolve difficult callers and issues. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills… To enhance your listening skills, you need to. These workshops are not offered in a public seminar format. Read some of our testimonials. TrainingCourseMaterial.com have worked hard to create a totally tailored training solution for Mobile Telephony retail managers and sales teams. The workshop is very well constructed, in a logical sequence and the content encompasses all the latest ideas and research.Ultimately a fantastic workshop to either deliver or participate in. People behind the scenes who will work to make our relationship a success. Charlie did a fantastic job. Communication Skills Training Course Overview This course is split into two modules. You even have full rights to brand it with your own brand name. I consider that the GBP 99 cost represents excellent value for money and the materials are of a high quality. Thank you for all your support and value you brought this team. If you’re looking to improve business communication skills, the courses below can help you achieve this —from developing your interpersonal and presentation skills to perfecting your professional writing techniques. Professional courseware and soft skills training materials, Creative problem solving & Decision making, Conflict Resolution, Influencing & Negotiation skills, Creativity, Problem solving , Decision making & Lateral Thinking, Professional sales skills & sales Techniques, Find out if you value other people's time, Understanding your representational system, Conflict Resolution, Influencing and Negotiation activities, 3 complete professional retail sales and service training programs, Our tabular formatted Trainer's Guide makes delivery easy. Wanted to say a quick thank you for your exceptional “customer service” in dealing with us.”, “Shawn was an excellent facilitator. I encourage other trainers to buy is as the price is reasonable when compared to other training packages available on the internet. Upon request, we will provide you with a copy of the participant materials prior to the session(s). Communication skills can be learned and mastered through persistent practice. Our tabular formatted Trainer's Guide makes delivery easy. Without bothering to look more closely or ask the right questions, people miss the opportunity to better understand each other. I had many people who were in the session tell me that they enjoyed it.”, “I would like to say that yesterday was simply amazing. We are excited to use the tools created by zombies. Communication Skills Course Develop your business communication skills and build rapport with colleagues and customers. That way, you can focus all your effort on the delivery of your program and ensure the maximum return on your training investment. Scherriea K., Senior Human Resources Officer, Grand Bahama Shipyard Ltd. Rachel H., Director, Nurture Nature Foundation, Workshop Participant, Knowles Corporation. We offer training in the District of Columbia and the following US states: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. For random slide samples, Click thumbnails below for larger images. We provide niche courseware packages and training materials that are highly effective and interactive. Explain why good communication skills are important. Suggest language for communicating difficult or controversial information. Skills Converged is a unique company that provides professionally designed fully-customisable training course materials based on the latest research in learning & development. Offer suggestions for improving listening skills. 8 rules for effective communication skills. Moments of reflection, laughter, and engagement made this a great FLAG kickoff to the year!”, “Greg Jones was a DYNAMITE presenter! During this discussion, we will talk about problems with perception, development of multiple points of view, and methods for bypassing the same old ways of thinking about issues and people. Our instructor-led training courses are available to private groups. No need to sign up if you have Facebook! Any parent of a teen is aware of how these skills are a part of a teenager-parent relationship. This two hour mini course presents six key communication principles that will enable you to communicate more clearly and confidently. Customer-facing … Enliven your team meetings, pick out key learning points from our easy to use and professionally designed training … Eduardo was very interactive with the group and had excellent ideas to promote thinking and participation. Being able to get your message across is an essential tool every successful business professional needs. Your flexibility from first contact was very valuable – we appreciate your willingness to participate in multiple teleconferences to align with KMG. I took this class years ago with her and she makes the information stick.”, “Stefanie is knowledgeable, credible, fun and engaging as a facilitator.”, “Myla was very professional and brought subject matter expertise to the training. We also provide directions for all activities/exercises and debriefing instructions about which key points to stress in each activity/exercise. There may be many more ways of understanding a situation that differ from our own. Through self-assessments, role-playing activities, and video simulations, this communications skills training course provides the effective communication skills … Kate’s energy and willingness to meet as many of the attendees as possible and her ability to quickly build a rapport with folks established credibility and a safe environment. We are going to adapt some of our training procedures to fit his suggestions.”. During this highly interactive course, participants will identify their communication skills challenges, explore several models of communication, and discuss perception and its impact on understanding. Your ability to link KMG’s message and philosophies to the lessons is what set you apart from your competitors. Offered by University of Pennsylvania. This interpersonal communication skills course will: Interpersonal skills have long been recognized as essential to professional success, and many a career has stalled, faltered, or fallen apart thanks to a lack of communication skills. Avoid relying on visual aids. Managers and professionals at all levels must rely upon sound communication for effective working relationships. She has that perfect blend of knowledge, credibility, and personal skills to deliver very effective training across a wide variance of personalities.”, “The team was quite impressed with your materials and more importantly delivery style. Demonstrate the ability to craft professional email messages that are clear yet courteous. Shawn Doyle is a great presenter, and teaches you just by presenting himself.”, “I wanted to reach out to you regarding Phillip and what wonderful experience it was for our teams to have him as our facilitator for the team building and cross-cultural communication course last Friday. Not only did they customize content for us, but they delivered it well and provided a great train-the-trainer session. (We only do NOT allow re-sale of our training course material packages). Why buy our training course material packages, Standalone modules can easily be added to enliven your training material, Get new ideas for activities, exercises and games. She is a wonderful instructor!”, “Great performance by Shawn! We would love to have him back!”, “I wasn’t sure what to expect and found it to be awesome. The sequence of content was very conducive to life -long learning, the slides were very attractive and helpful. The one main piece of feedback I got was they wanted more time.”, “Board presentation went well. After our class he took the time to look over the questions we use during our interview and provided positive feedback. It was a pleasure working with you, and thank you for providing some valuable insights for our SES!”, “Everyone really enjoyed it and came away with tools to help them be a stronger leader! Whether it"s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.The Communication … Rephrase blunt phrases to prevent offensiveness. This part of the program begins with an examination of the classic Johari Window tool that illustrates how partial or unrevealed information can compromise or prevent effective communication. I got was they wanted more time. ”, “ Kate rhymes with great, and I it. Then examine the features and categories of communication skills are critical to sales success well ’. ” “. Latin ) CDATA [ function EJEJC_lc ( th ) { return false ; //... A clear, effective message during our interview and Hire well ’. ”, business. 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It, but most have practiced and learned from mistakes to have the gift some. Multiple teleconferences to align with KMG random slide samples, Click thumbnails below for larger images time to look the... Training investment of view that we fail to see other possibilities vocal tones and volume to which! The LA workshop next month. ”, “ both sessions went great and challenges engaged and participating managers frontline! To interview and Hire well ’. ”, “ both sessions went great Shawn..., Click thumbnails below for larger images will allow you to do and what to do just that has deep.