We will open a lost package case with USPS but in the meantime, we will be sending out another item for you along with a free gift for the inconvenience. Please provide us with an order number so we may refund you the expedited shipping. Please give us a call as a customer service representative is readily available to assist customers M-F 9-5 pm. Hello. Don’t do business with them if you actually want to receive what you pay for. As for an actual review:The site seems to be well built, from what I've seen the customer service seems to be pretty good and they're handling this crisis well. If you want some cheap, low to mid quality knives this is a great place. I couldn't be happier. Not pleased at all. Come on, at least respond, change rating when I get a update, or delivery, Ok edit finally got it, bit dissatisfied spring is weak dosen't lock. Blade City, Inc. Online Retailer. I read these other reviews and they are seeming accurate so far. I have yet to receive any shipping or tracking information. Maybe the emails got flipped. My package still has not shipped. Save yourself the stress, money, and time. Many orders are experiencing tracking delays due to this issue but the tracking you received should be updating shortly. Once your order ships, you will receive an email with your tracking but please note that you may experience additional delays in transit from the carrier. Unfortunately we are in the middle of a worldwide pandemic in which USPS is very understaffed and have not been picking up packages from our warehouse daily like they would on normal operating months. The mail in the south is messed up more than usual. Horrible, I ordered a knife with the priority shipping and it’s been so long without a update. Blade & Timber Axe Throwing, Kansas City: Hours, Address, Blade & Timber Axe Throwing Reviews: 5/5 I never received my gold tiger striped Balisong got the sharp gamma Doppler Balisong instead of the alien skin one. My order number is 237181. I have received the replacement box and very pleased. Im a truck driver and only home for another week. certain.promises were made about the replacement box and they went beyond those and then some. Read about their experiences and share your own! Customer service phone not working, emails are generic. Don't do business with these dirtbags! Hello. We think you may be confused with another company. We do not have any orders from you for $149. Don't order from this site. I was lied to. Read Blade City Shipping reviews and Blade City Shipping ratings – Buy Blade City Shipping with confidence on AliExpress! Time to round up the various 2020 Black Friday and Cyber Monday deals on knives and gear and to share them with you. Since hell I’ve been spat in my mouth with a lie! The free knife was never sent.Over all I would not buy from then again bad shipping time, careless packaging, and poor quality.Order #231192. I sent an email on Sunday, December 6th regarding the whereabouts of my order. This earns a Rating Score™ of 88.00. There's LOTS of other places to find these exact items elsewhere and I'm sure you'll have much better results going ELSEWHERE! Both tracking numbers were sent to you via the email used at checkout. Customer service was great and will def buy from again! The All Black Video Game Inspired Balisong I ordered sharp and they sent me a dull one. Thank you. I will be ordering again. We are going ahead and refunding your express shipping but it will still ship with 1-3 day priority once it goes out which should be in the next 24-48 hrs. Customer service will be more than happy to make this issue right. Definitely am tired of this company. This email was sent to us after our office hours and this review was left. The order was placed on Dec 7, 2019 and emailed order confirmation showed that my order was for "Bug-A-Salt 3.0" guns. We want you to get your package as soon as you possibly can but unfortunately in our region, packages are seeing heavy delays, especially with initial tracking updates. Your order should be arriving in the next few days. I should have checked the reviews prior to dropping 350.00, on a business that continues to take orders, that they cant fulfill or support. (Order #239529) At this point there is no hope in getting it before Christmas. Again order #242541. Hello. ‍♀️Get told to send an email to customer service. Thank you. Take your business elsewhere. Unfortunately USPS has been a disaster throughout this pandemic. Ps I’m ordering the *CLOSEOUT DEAL* KATANA SWORD WITH DUAL DAGGERS sorry to waste your time.pps this was a one star review just to get their attention for how well they are. We have used your email for reference and see no contact has been made with us. 1 duplicate after another, packages shipped 2 weeks later, then getting lost. Unfortunately with COVID we have been short staffed so some packages are seeing longer delays than normal but if you provide us with an order number we will be happy to give you an update. - 2 days since I emailed them, still no response,but it's a Saturday so I didn't expect one today anyway. Please provide us with an order number. We ask to please allow a few extra days for delivery. Jason W. Sign in to contact user. If your business is understaffed and cannot handle the volume, turn off your store front until you can get caught up. Customers also like. Thank you for your understanding. I have waited 1-3 days for processing and requested 1-3 day shipping. Hello. This isn’t an acceptable way to run a business. I was taken by blade city for $104.16 they repeatedly lied about the item being shipped and I have yet to recieve the refund I asked for days ago! According to the bbb this company employees 3 people hmmmm more lies? Not sharp. Hello thank you for your kind review. This still does not change the fact that their initial claim that they had sent my order out before they actually had was dishonest, something that kills trust and makes pretty poor business practices. Im starting to think im getting scammed. All others are store affiliates. Hahahahahahaha. I called customer service about a delayed package and they were very helpful. I called a week later asking when my order was going to ship and they were nice and said they will dens it out when they got a new shipment of the Sub-Zero Upgraded Sharp Balisong and they were good about that but i was really not happy that I was able to order something that was out of stock and had to wait on it.Took oct. 19 for it to arrive and the shipping was bad they were put in an envelope with no protection. Delivery times suck. I placed an order on November 20, 2020. EDIT: Package is now in transit, aftership estimates delivery on the 15th. Due to our facility being understaffed, we have been met with an unprecedented amount of orders and mistakes are unfortunately happening from time to time. City of Blades is the second book in Robert Jackson Bennett’s The Divine Cities trilogy. Share Report. Just do your research folks! I order two blades August 9th it's now the August 17 and no order update no tracking and no blades it sucks order number 225287 I tried contacting them but I just get ignored thanks blade city. Hello. Give me back a response. There's still sketchy stuff with the BBB/them deleting any remotely negative reviews from their site but you can see that in lots of these types of sites. I placed orders #233340 & #233341. Unfortunately USPS is seeing nationwide delays right now delivering packages and providing any updates at all. But we can confirm that your order did go out last week and updates should be appearing shortly. Your order was shipped and picked up by USPS. Reviews (1) Add a review. Please email customer service or give us a call during our office hours so we may have the issue resolved. All 6 pack orders went out late last week. 1m Followers, 2,554 Following, 2,633 Posts - See Instagram photos and videos from FREE Gear on our Store ⚔️ (@blade.city) Can’t get ahold of anyone and no response to emails. Customer service will gladly refunded this order and replace it with something else if you would like to go that route, we can also throw in a free gift for your unhappiness. Placed an order with Blade City on 11/02/20…, Still haven’t received my items or much updates order #230669. We have no reason to lie to you that it was picked up by USPS but they are heavily delaying tracking updates as this is happening with almost every package that leaves our facility. The type of website that doesn’t show you the negatives on its products is a scam if you ask me. Unfortunately they are seeing some holiday delays right now and updates are taking longer to show than normal due to a some backlogged postal hubs and them being understaffed due to covid. We are now a week from Christmas, with no status and no updates. I called customer service. but only after leaving reviews about their shady business practices on every site I could find and threatening to get the bbb involved which in all reality was no threat at all! Read Blade City reviews and Blade City ratings – Buy Blade City with confidence on AliExpress! Blade City. The customer ordered in the middle of a worldwide pandemic where we had to lay off 6 employees so we are extremely understaffed. Blade City is the best I've been doing business with them for over a year now and I am extremely happy with their service and products. Not sure what I can do next. Order elsewhere!!!!! it is in transit but unfortunately with COVID and now the nation wide riots which are especially hitting California bad, packages will be seeing delays that are out of our control. The company's filing status is listed as Active and its File Number is P16000017052. The Ultimate Knife Store This is our only page. Once I spoke to the correct person not only did they resolve my issues we are MORE than pleased with the.product. I ordered my first Italian Stiletto order #227647 they through in a first time discount 15%off it was the last one sold out the next day so far they sent my order confirmation and i'm very happy about this I read the bad reviews so I really hope you come through with a good first buy so I can continue to purchase items from you in the future I appreciate you taking the time to read this have a great night! Thank you. Hello. - 5 days since I got my incomplete order, I called the listed number for the customer service and it was disconnected, fake customer service, incomplete orders, no emails back. I am at a loss! We would appreciate if you can switch from the 1-star if you are not dissatisfied with your service as this brings our overall rating down and other potential customers may only see the one star and not actually read what it entails. Called bladecity up and inquired if I could upgrade the shipping. Laid off 6 employees?? Thank you. It is now 12/02/20 and nothing. **response to business reply: The packing label was printed on the 4th and it is still showing as pre-shipping, meaning it hasn’t been taken to the post office yet. a few hours after that. Their email told me if they didn't arrive within 7 business days to contact them. Do you agree with Blade City’s 4-star rating? I complained to Blade City, someone called me right away and got pretty defensive saying "the cleaver alone is $50-$60" I didn't care much about the cleaver, I was really disappointed. and is located at 250 Catalonia Ave Ste 601, Coral Gables, FL 33134. 279 reviews of Blade City from Miami, FL There where issues with the order but in the end they made it right. Your orders were both placed on April 18th and shipped on the 20th. It is now Dec 18 and I have still not received my package. I paid additional for shipping!!!! When I try and leave a review on their actual website it's taken down IMMEDIATELY! Please give us a call during office hours or send us an email and we will take care of it. Since may 23 it's sitting somewhere in north Carolina, can't get any information on delivery date. I sent a detailed email to support with no response after 3 days. I have attempted to call, no room left to leave a message, have sent numerous emails, no response, and even left a question to them on face book, no response. Order number is 225113.Edit: they have since reached back out to me and gave me a refund, apparently the usps service has been a mess where they are located, I changed my rating because I was messaged and they handled it very well. Amazon needs to get their own delivery completely. I received the replacement knife and it was correct - thanks for making this order good. It was clearly used being in a box that didn't fit the knife with no protection or paperwork sealed with a piece of scotch tape. Ok ,I ordered on the May 19, processed and shipped the 20th. Hello. Only the latest review will count in the company's TrustScore. Ive read all these reviews and dont know what to think. My card has been charged. They put a lot of focus on balisongs but don't carry Benchmade balis even though they carry other easily $300-400+ knives from companies such as BM and CRKT. Blade City, Inc. is a Florida Profit Corporation filed on February 23, 2016. Order #238724 confirmed..... (Empty your VM box and start calling people back!). Hello, we are extremely sorry for the mix up. I’ve called, emailed, left messages, Facebook messaged, etc!!! A simple response to acknowledge you received an issue would be appreciated._____________________________________________Order #236730 -- Ordered Flatiron Mycarta and received a used Flatiron grey with dirt and scratches on it. I understand the post office has been slow during the crisis but amazon packages and some bm51 parts I ordered from flytanium arrived in normal time. They have no customer service right now which makes it even worse. I have yet to receive a response, and it is Friday, December 11, 2020. It’s overall a great book but in my opinion, this was a far cry from the greatness of City of Stairs. Blade City Referral Codes, Discount Codes, and Reviews. Dont get butthurt when you don't get what you didn't pay for it. I wrote reviews on it that have since been removed. The Ultimate Knife Store This is our only page. Hello, due to Covid19, many packages are seeing local delays once in your area due to understaffed post offices and high volume orders. If the package arrives by 12/24/20 and the selection proves to be worth the money I will remove my review. Blade city reviews and ratings added by customers, testers and visitors like you. Check whether Blade-city.com is a scam or legitimate business with its trust rating, safe browsing status as well as https certificate and real users's reviews. Check out what 302 people have written so far, and share your own experience. Search and read blade city opinions or describe your own experience. 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And read Blade City, Inc. 1335 SW 18th St.... reviews and/or responses this. Get what you did n't arrive within 7 business days to contact them send an blade city reviews and we apologize any. Advance for ruining Christmas for my son!!!!!!!!... Be worth the money i will be more than other places ; which is the only way to a... And follow up any information on delivery date for delivery did go out last..